Senior Director, AI Solution, AI Forward Deployed Engineering (FDE)
C3.ai, Inc. (Ticker: AI)
Domain leader for C3’s 0 to 1 AI Products, working on the customers’ most challenging custom AI problem statements. Directly led a team of 16 AI Solution Managers in RWC HQ and scaled the global team to 80+. Each AI Solution Manager led teams of Data Scientists and FDEs to build highly custom 0 to 1 AI products for customers in manufacturing, renewable energy, retail, and healthcare. Collaborated closely with Sales, Customer Success, Applications, and Platform in the customer lifecycle.
- Led the team to build a new AI-native field maintenance mobile app that puts a team of AI Agents in the hands of field workers. Voice-based AI Agents allow field workers to maintain full protective gear while engaging with a full feature predictive maintenance system.
- Led the team to improve a large EV manufacturer’s battery manufacturing. Trained ML models on 2B+ rows of data and identified valuable physics insights that increased yield, for which every 0.5% is worth $100M+.
- Led the team to build the AI product that increases the useful life of Bloom Energy’s Hydrogen Fuel Cells, which is a physicochemical process and a complex system of inter-related variables. Trained physics-informed models and configured the Optimizer to increase life, power, and efficiency.
- Managed teams that built AI products including Agentic AI for Quoting, Agentic AI for Airport Ramps, Agentic AI for Redaction, Pricing Optimization, and Schedule Optimization.